Reviews

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            "displayName": "David Bouchie"
        },
        "reviewReply": {
            "comment": "Thank you, David, for taking the time to leave a review. Your feedback is appreciated!",
            "updateTime": "2026-05-15T12:51:34.930129Z"
        },
        "_id": "6a066e1b0f173fbc415c5cbc",
        "reviewId": "AbFvOqm58RNQp_dOPHmzX4oS9pXZlz6QaSYnbjIfEHF-sMZAQoyBFCH79LHWINtCG-2Bh0R5f3tMfQ",
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        "createTime": "2026-05-14T01:59:00.623706Z",
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        "starRating": 4,
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            "displayName": "Jeff Phillips"
        },
        "reviewReply": {
            "comment": "Thank you, Jeff! We're glad to hear that you had a positive experience with our technician and appreciate your kind words about our care. Your feedback means a lot to us!",
            "updateTime": "2026-04-23T04:41:18.764155Z"
        },
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        "_id": "69e96c7c6e7680b9da552f37",
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        "__v": 0,
        "comment": "A very pleasant technician who was informative and caring. Audibel continues to provide excellent care for their patients!",
        "createTime": "2026-04-22T16:59:03.870053Z",
        "location": "65f36d88c7fb1ad955d583d5",
        "name": "accounts\/102802170445396817012\/locations\/4470177099387201133\/reviews\/AbFvOqnvPLUv8GDr4XNKO3zoheUVwSISiLj-51ua1VLxkjR-rwlFVsr382H0mJXxf_IoUs1x0rir7g",
        "starRating": 5,
        "updateTime": "2026-04-22T16:59:03.870053Z"
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            "displayName": "Alvin Veuleman"
        },
        "reviewReply": {
            "comment": "Thank you, Alvin, for your kind words about our professional service! We appreciate your feedback and support.",
            "updateTime": "2026-04-16T04:47:01.585761Z"
        },
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        "__v": 0,
        "comment": "Very professional service",
        "createTime": "2026-04-15T18:16:41.926146Z",
        "location": "65f36d88c7fb1ad955d583d5",
        "name": "accounts\/102802170445396817012\/locations\/4470177099387201133\/reviews\/AbFvOqknv9eddqM7A9BjNAUWR5bFlZLgHaXShae9Y5rC4RM8CSDtQEOFqpNtt9EUDsJ7z08bz7rlWA",
        "starRating": 5,
        "updateTime": "2026-04-15T18:16:41.926146Z"
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            "displayName": "Don Gibson"
        },
        "reviewReply": {
            "comment": "Thank you, Don! We appreciate your kind words and are glad you had a positive experience.",
            "updateTime": "2026-02-18T02:34:02.939700Z"
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        "starRating": 5,
        "comment": "Very nice and professional! Thank you",
        "createTime": "2026-02-18T00:33:49.863164Z",
        "updateTime": "2026-02-18T00:33:49.863164Z",
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            "displayName": "Richard Pool"
        },
        "reviewReply": {
            "comment": "Thank you, Richard! We appreciate your kind words about our knowledgeable and friendly staff. It's always a pleasure to assist you!",
            "updateTime": "2026-01-28T16:59:46.226164Z"
        },
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        "starRating": 5,
        "comment": "Always a pleasure working with staff. They are knowledgeable and friendly!",
        "createTime": "2026-01-28T14:59:30.250669Z",
        "updateTime": "2026-01-28T14:59:30.250669Z",
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            "displayName": "Austin Temple"
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        "starRating": 4,
        "comment": "So far so good. I get my new aids next Monday.",
        "createTime": "2026-01-12T22:54:52.942946Z",
        "updateTime": "2026-01-12T22:54:52.942946Z",
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            "displayName": "Michael Rachal"
        },
        "reviewReply": {
            "comment": "Thank you, Michael, for taking the time to leave a review. We appreciate your support!",
            "updateTime": "2026-01-12T20:15:51.870974Z"
        },
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        "starRating": 5,
        "createTime": "2026-01-12T18:15:36.177489Z",
        "updateTime": "2026-01-12T18:15:36.177489Z",
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            "displayName": "Debra Dziekan"
        },
        "reviewReply": {
            "comment": "Thank you, Debra! We're glad you found your appointment informative. Your feedback is greatly appreciated.",
            "updateTime": "2026-01-06T01:56:59.203138Z"
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        "starRating": 5,
        "comment": "Very informative appointment.",
        "createTime": "2026-01-05T23:54:40.619447Z",
        "updateTime": "2026-01-05T23:54:40.619447Z",
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            "displayName": "Sally Chandler"
        },
        "reviewReply": {
            "comment": "Thank you, Sally! We're glad to hear you had a positive experience and that our team member took the time to listen and explain everything to you. Your feedback means a lot to us!",
            "updateTime": "2025-12-15T22:12:17.917359Z"
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        "starRating": 5,
        "comment": "Nice and professional. She took the time to listen and explain everything to me.",
        "createTime": "2025-12-15T20:12:05.413488Z",
        "updateTime": "2025-12-15T20:12:05.413488Z",
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            "displayName": "Robert Maxwell"
        },
        "reviewReply": {
            "comment": "Thank you, Robert, for your 5-star rating! We appreciate your support.",
            "updateTime": "2025-12-08T19:34:17.460111Z"
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        "starRating": 5,
        "createTime": "2025-12-08T17:33:59.786359Z",
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            "displayName": "Mike Thomsen"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-star review!",
            "updateTime": "2025-09-11T20:02:29.049238Z"
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        "starRating": 5,
        "comment": "Great service and very knowledgeable with the latest technology development. Cat is very helpful with my needs to hear in quality and speech tones are now more clear and natural. So far it has been a wonderful experience, Thank you Cat and looking forward to my next check up.\ud83d\ude0e",
        "createTime": "2025-08-18T22:47:29.832535Z",
        "updateTime": "2025-08-18T22:47:29.832535Z",
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            "displayName": "Brenda Ebarb"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-star review!",
            "updateTime": "2025-06-10T15:19:50.251976Z"
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        "starRating": 5,
        "comment": "Very  courteous and very helpful. I was able to get my hearing aids the same day as exam. I would recommend them to other people.",
        "createTime": "2025-06-09T19:40:55.360689Z",
        "updateTime": "2025-06-09T19:40:55.360689Z",
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            "displayName": "Brent Shoalmire"
        },
        "reviewReply": {
            "comment": "Thank you so much Mr. Brent! We appreciate you. ",
            "updateTime": "2025-05-06T16:45:34.485889Z"
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        "starRating": 5,
        "comment": "Audibel is absolutely fantastic!  I've been wearing hearing aids for a few decades, provided by various providers.  Audibel is by far my favorite.   Their prices are very reasonable and their service after the sale is tremendous.  Kathryn Morris is the best hearing instrument specialist you will find anywhere.  You will be happy that you chose Audibel.",
        "createTime": "2025-05-06T13:47:44.191573Z",
        "updateTime": "2025-05-06T13:47:44.191573Z",
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            "displayName": "Jennifer Gorum"
        },
        "reviewReply": {
            "comment": "Thank you so much, Jennifer, for the fantastic 5-star rating. We truly appreciate your support!!",
            "updateTime": "2025-04-24T15:52:14.164575Z"
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            "displayName": "Robert Klein"
        },
        "reviewReply": {
            "comment": "Thank you so much, Robert, for the fantastic 5-star rating; we truly appreciate your support!",
            "updateTime": "2025-03-05T21:20:16.619692Z"
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            "displayName": "sandra davis"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-star review!",
            "updateTime": "2024-12-10T13:33:17.884178Z"
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        "createTime": "2024-11-27T21:02:47.383202Z",
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            "displayName": "Richard Stahl"
        },
        "reviewReply": {
            "comment": "Thank you, Richard, for your kind words about Kathtyn; we're glad to hear her knowledge and support made your experience positive as you got set up with your hearing aids.",
            "updateTime": "2024-11-26T15:51:00.041687Z"
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        "starRating": 5,
        "comment": "Very pleased and impressed with Kathtyn's knowledge and pleasant personality. Answered all of our questions and helpful setting me up with hearing aids.",
        "createTime": "2024-11-18T22:50:50.358476Z",
        "updateTime": "2026-05-04T19:50:55.779314Z",
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            "comment": "Thank you, Norwood, for sharing your experience; we appreciate your patience as we worked to resolve the battery issues and are glad you found a more convenient appointment location in Natchitoches.",
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            "comment": "Thank you for your 5-Star review, Virginia Vercher!",
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        "reviewReply": {
            "comment": "thank you for the great review",
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            "comment": "Thank you for your review, Angela Gaar!",
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            "comment": "Thank you for your 5-Star review, Connie S!",
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        "reviewReply": {
            "comment": "Thank you for your review, Cathy!",
            "updateTime": "2020-09-22T13:37:40.314906Z"
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        "starRating": 5,
        "comment": "Highly positive experience. Extremely  helpful audio technician in ordering, fitting and follow up visit. Highly recommend to others with their hearing aids needs.",
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            "displayName": "Lisa Carpenter"
        },
        "reviewReply": {
            "comment": "Thank you for the review!",
            "updateTime": "2020-03-16T16:58:52.637531Z"
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        "comment": "Found out my hearing was just fine",
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